Privacy Policy
Privacy Policy
Data We Collect
We collect only the personal data necessary to fulfil your order, provide support, and operate our store lawfully — nothing more, and we don't retain it beyond what's described below.
| Category | Data collected | Source |
|---|---|---|
| Identity & contact | Full name, email, phone (if provided) | Provided by you at checkout |
| Shipping & billing | Street address, city, state, ZIP | Provided by you at checkout |
| Order & transaction | Items ordered, prices, payment method type, order number | Generated at checkout |
| Payment data | Card type and last 4 digits only — full details are processed by our PCI DSS-certified processor | Payment processor |
| Automatically collected | Cookies, IP address, browser/device type, pages visited | Shopify & analytics tools |
| Communications | Emails, support tickets, return enquiries | Provided by you |
What we do not collect
We do not collect special categories of data (health, racial or ethnic origin, religious beliefs, biometric data) and do not knowingly collect data from children under 16. If you believe a minor has provided us data, contact info@cankind.com and we'll delete it promptly.
How We Use Your Data
Under the GDPR we need a lawful basis for every use of your data: contractual necessity to fulfil your order, legitimate interest for fraud prevention, legal obligation for tax compliance, and consent for marketing.
| Data type | Purpose | Legal basis |
|---|---|---|
| Name, address, contact | Order fulfilment, shipping, support | Contractual necessity |
| Payment method type | Payment processing, fraud prevention | Contractual necessity |
| Order history | Customer service, returns, legal compliance | Contract / Legal obligation |
| IP, device data | Fraud prevention, security, analytics | Legitimate interest |
| Cookies, session data | Site functionality, traffic analysis | Legitimate interest / Consent |
| Email (marketing) | Promotional emails | Consent |
You may unsubscribe from marketing at any time via the link in any email, or contact us to withdraw consent — without affecting the lawfulness of prior processing.
Data Sharing & Third Parties
We share data only with service providers essential to running our store and fulfilling your order. We never sell your personal data to anyone, for any purpose.
We never sell your data
Your information is used only to serve you — never sold, rented, or traded.
This includes “sale” and “sharing” as those terms are defined for California residents under the CCPA.
Who we share with
- Shopify (e-commerce platform)
- Payment processors (Shopify Payments, PayPal)
- Shipping carriers for delivery & tracking
- Google Analytics (aggregated, IP-anonymized)
Who we don't share with
- Data brokers or aggregators
- Any third party for their own marketing
- Any purchaser of personal data
Shopify processes data on our behalf as a data processor under Article 28 GDPR, on our documented instructions and subject to a data processing agreement. Its own privacy policy is available at shopify.com/legal/privacy.
International Data Transfers
Cankind is established in Sweden and sells to customers in the United States, so your data necessarily moves between the EU and the US.
Order data is processed on Shopify's infrastructure, which stores data primarily in the United States and Canada. Where personal data leaves the EEA, we rely on a transfer mechanism permitted under Chapter V GDPR — typically the EU–US Data Privacy Framework adequacy decision for certified US recipients, or the European Commission's Standard Contractual Clauses where no adequacy decision applies.
Legally required disclosures
Any customs or shipping data required to deliver your order to the US is transmitted under Article 49(1)(d) GDPR — necessary for important reasons of public interest — and can't be objected to without preventing delivery.
Cookies & Tracking
We use cookies for essential site functions, analytics, and (with your consent) advertising. You can control this via our consent banner and your browser settings.
| Cookie type | Purpose | Consent required? |
|---|---|---|
| Essential | Checkout, cart, login session, fraud detection | No — strictly necessary |
| Analytics | Traffic analysis, site improvement | Yes |
| Marketing | Personalized advertising, retargeting | Yes — explicit consent |
Analytics and marketing cookies are only set after you accept them via our consent banner; you can change this choice at any time. We honor Global Privacy Control and browser Do Not Track signals where technically feasible. California residents may opt out of sharing for cross-context advertising by emailing info@cankind.com with subject “CCPA — Opt Out of Sharing.”
Your Rights Under the GDPR
Because Peter Hulspas, Sole Proprietorship is established in Sweden, the GDPR applies to our processing, and these rights are available to all our customers regardless of where they live.
| Right | What it means |
|---|---|
| Access | Confirm whether we process your data and receive a copy of it |
| Rectification | Correct inaccurate or incomplete data |
| Erasure | Request deletion, subject to legal retention obligations |
| Restriction | Suspend processing while a dispute is resolved |
| Portability | Receive your data in a structured, machine-readable format |
| Objection | Object to processing based on legitimate interest; absolute right against direct marketing |
How to make a request
Email info@cankind.com with subject “Privacy Request,” your name, the email used on your order, and a description of your request. We respond within one month, extendable by two further months for complex requests.
If you believe we've handled your data unlawfully, you may lodge a complaint with the Swedish Authority for Privacy Protection (Integritetsskyddsmyndigheten, IMY), Box 8114, 104 20 Stockholm, Sweden — imy.se. US residents may also contact the FTC or their state attorney general.
California Privacy Rights (CCPA)
California residents have additional rights under the CCPA/CPRA, sitting alongside the GDPR rights above — you may rely on whichever gives stronger protection.
Right to Know
Request disclosure of what we've collected, why, and who we've shared it with.
Right to Delete
Request deletion, subject to exceptions like completing a transaction or legal retention.
Right to Correct
Request correction of inaccurate personal information.
Non-Discrimination
We won't deny service or charge differently for exercising your rights.
We do not sell your personal information as defined under the CCPA. To exercise your rights, email info@cankind.com with subject “CCPA Request.” We acknowledge within 10 business days and respond in full within 45 days (extendable by a further 45 with notice). You may designate an authorized agent to make a request on your behalf with your written, signed permission.
Data Retention & Security
Order & accounting data
Retained 7 years from the end of the relevant financial year, as required by Swedish bookkeeping law. After this, data is deleted or anonymized.
Marketing data
Retained while you're subscribed. On unsubscribe, we keep a minimal suppression record to avoid re-contacting you.
Security measures
Your data is protected by industry-standard technical and organizational controls.
SSL/TLS encryption site-wide, PCI DSS compliance via our payment processor, and access to personal data restricted to staff who need it to fulfil orders or provide support. We never see or store your full card number.
No system is 100% secure. If a personal data breach occurs, we will notify the Swedish Authority for Privacy Protection (IMY) within 72 hours where required under Article 33 GDPR, and notify affected customers directly where the breach poses a high risk, in line with applicable US state breach notification laws.
Changes to This Policy & Contact
We review this Privacy Policy periodically. For material changes affecting your privacy rights, we'll post a notice on cankind.com before the changes take effect, and email you where required.
Privacy contact
Peter Hulspas, Sole Proprietorship
Kilarna 150, 66292 Åmål, Sweden
Email: info@cankind.com · Phone: +46 734 42 65 53
Subject line for requests: “Privacy Request”
Privacy questions?
We respond to privacy requests within 30–45 days depending on the type.
info@cankind.comThis Privacy Policy applies to the processing of personal data by Cankind (Peter Hulspas, Sole Proprietorship) via cankind.com, effective August 25, 2026. As a controller established in Sweden, we are subject to the EU GDPR; California residents are additionally covered by the CCPA/CPRA. Reg. 198010105057 · VAT SE801010505701.